About
Made in our own factory, since 2002
Chen & Co. Carpets is the direct-to-customer studio of DaQian Craft Carpet Manufacturing Co., Ltd., a hand-tufted carpet maker in Shantou, Guangdong. The same artisans who make rugs for world-class luxury hotels and private residences make yours.
Heritage
24 years of hand-tufting
- 2002
- founded in Shantou, Guangdong
- 8,000 m²
- modern production facility
- 200
- dedicated artisans and designers
- 1,680
- yarn colors in our standard pom box
01Our story
Founded in 2002, DaQian specializes in high-end hand-tufted carpets. For more than two decades we have blended traditional handcraft with contemporary design, making bespoke carpets for world-class luxury hotels and private residences, as well as commercial projects around the world.
Chen & Co. Carpets brings that work directly to your home. There is no importer, wholesaler or showroom between our factory floor and yours — which is why you pay for the rug, not the markup.
Our commitment rests on three pillars:
- 01Superior quality
- 02Precise customization
- 03Professional project management
02Craftsmanship
We specialize in hand-tufting: a method that pairs precise custom design with a rich, handmade texture. Here is how your rug is made:
- 01Design transfer
Your design is drawn full-scale onto a cotton backing canvas stretched on an upright frame.
- 02Tufting
An artisan follows the drawing with a hand-held tufting gun, pushing yarn through the canvas color by color.
- 03Backing
The reverse is coated to lock every tuft in place, then covered with a secondary backing.
- 04Shearing & carving
The pile is sheared level, then carved by hand where the design calls for sculpted detail.
- 05Finishing
Edges are bound by hand, and the rug is washed, inspected and measured before it ships.
03Materials
Our core strength is choosing and mastering raw materials. We work with New Zealand wool, cashmere, cotton, nylon, silk and bamboo fiber, alone or blended. New Zealand wool is valued for its resilience and colorfastness; silks and bamboo fiber bring sheen. Whether you want extreme softness, durability or a particular luster, we will suggest the right material or combination. See our pricing page for the materials you can price online; ask us about cashmere, cotton, nylon or blends.
04Design
Design leads every custom project. Bring your own vision, start from one of our in-house designs, or simply give us a color palette and a style preference — our design team will bring it to life. Our standard pom box holds 1,680 yarn colors, so your colors can be matched precisely.
05Sampling
A sample is the first step in quality assurance. We typically tuft a sample within 15 days of confirming the final design and materials, and send it by international courier so you can check color, texture and quality before full production.
06Made in China — and proud to say so
Every rug is made in our own factory in Shantou, China. We say that plainly because you deserve to know where your rug comes from, and because we are proud of the people who make it.
Major projects
Trusted by leading hotels
Our factory has produced bespoke carpets for hospitality projects across Asia, including:
- 2015Park Hyatt, Guangzhou, China
- 2017Westin Resort, Nusa Dua, Bali, Indonesia
- 2018Hyatt Regency, Xiamen, China
- 2019The Ritz-Carlton Residences, Kuala Lumpur, Malaysia
- 2019Westin Desaru Coast Resort, Malaysia
Our core values
What we believe
- 01Vibrant life
We believe life should be colorful. We tuft vibrant yarns into our rugs, bringing the richness of life into every fiber of your space.
- 02Sustainability
We respect nature. We choose the most natural materials we can and the most eco-friendly production methods, so our rugs are green, healthy and sustainable.
- 03Aesthetic design
We put design first, because a rug is a canvas for art. We are committed to bringing beautiful, inspiring patterns into everyday life.
- 04Future-focused
We adopt new technology to reduce our environmental impact, keep improving quality, and pursue excellence in both our craft and the finished rug.